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FAQ

Straight answers about RiskDesk, licensing, pricing, and delivery.

What is RiskDesk?

An on-chart MT5 trading assistant. It reads multi-TF contexts (ATR, Trend Align), executes market and pending trades from the panel, and runs your predefined actions — Trail, CCC, CRSI, RSI Entry with pullback, Risk Free / ADD TP-SL, sessions and news blackouts — plus Positions and History on the chart symbol.

Is it a signal bot or auto money machine?

No. RiskDesk is a trader-controlled assistant. You define the rules and stay in control. Armed systems fire when conditions hit — it does not replace judgment with mystery signals or guaranteed income.

Which platforms are supported?

MetaTrader 5 only. Demo and live accounts with account-locked licensing.

What plans are available?

Demo (free, any MT5 demo account), Monthly (31 days prepaid), Annual (12 months prepaid), and Lifetime. Prices on the page are the current launch rates. Paid plans use one-time crypto checkout — not auto-billing.

Is this a subscription that auto-charges?

No. Crypto checkout is a one-time payment for a prepaid time window. Monthly and annual licenses expire when that window ends. To renew, pay again — we extend your expiry and email a new EX5. "Cancel" simply means don't renew; nothing is charged automatically.

When can I buy?

You can buy now. Request a free demo, or pay monthly, annual, or lifetime by crypto.

Is the discount real?

Yes. Regular prices are $29/mo, $99/year, and $179 lifetime. The struck prices are regular; the prices on the page are the current launch rates.

What do I need to buy?

Email, MT5 account number, and crypto for paid plans. Broker server is not required.

How does the demo work?

Request a demo license for any MT5 demo account. You get a trial EX5 by email — upgrade to monthly, annual, or lifetime when ready.

Can I use it on multiple accounts?

Monthly, annual, and lifetime (V4.07.46) allow up to 10 live MT5 logins on one EX5. Seat 1 is the purchase login. Extra live logins: check purchase email for a 6-digit code, set InpLicenseClaimCode, reattach. Any demo is included and does not use a seat. The free demo EX5 runs on any MT5 demo account only.

Do you provide source code?

No. Buyers receive a compiled EX5 only, customized for their account.

How fast is delivery?

Demo is emailed after you request it. Paid plans are emailed after crypto payment confirms — usually within minutes.

What is Auto TP?

In V4.07.46 you can arm a profit target on BUY or SELL separately. The max-panel button reads TP B / TP S with Each or Basket. Basket is the exact money or points you set; fill slippage is yours. Mixed auto TP on both sides at once is too risky and is not allowed. Arming sends TP to the broker; that is not instant, and it is not a guarantee.

What is the Pending TP line?

Drag a line on the chart, then Apply. That price is written as TP on the tickets you choose (BUY, SELL, or both). While you drag, the label is account overall money: this chart’s matching side at the line plus other positions’ live float. Apply is one-shot and this-symbol only. This is not a live trail, it is not instant, and it is not a guarantee.

What does CLOSE PROFITABLE do?

CLOSE PROFITABLE (max) / CL PROF (min) closes this chart’s positions that are already in profit. Like other close tools, it is chart-symbol isolated.

Does CLOSE ALL close my whole account?

No. RiskDesk is chart-symbol isolated. Close tools affect the symbol on that chart only.

How do I get help?

Message our 24/7 support bot on Telegram: @riskdesksupportbot — answers in English, Español, فارسی, हिन्दी, اردو, Türkçe, 中文, العربية, Français, Deutsch, and Русский. For a human, email support@riskdesk.dev or message @RiskDesk.

Refund policy?

Monthly: full refund within 3 days of purchase, any reason. Annual and lifetime: full refund within 10 days of purchase, any reason.