Help

FAQ

Straight answers about RiskDesk, licensing, pricing, and delivery.

What is RiskDesk?

Desktop software for Windows MetaTrader 5: an on-chart panel for position sizing, market and pending orders, and stop/target tools (Trail, CCC, session rules). It is independent third-party software, not a MetaQuotes product. It is not a broker, it does not open an account or manage your money, and it does not give investment advice or promise a trading result.

Is it a signal service?

No. RiskDesk is a trader-controlled assistant. You define the rules and stay in control. Armed systems fire when conditions hit — it does not replace judgment with signals or a promise of income.

Which platforms are supported?

Windows MetaTrader 5 desktop only (Windows PC or laptop). It does not run on phone MT5 apps or Mac MT5. RiskDesk is third-party software and is not a MetaQuotes product. Demo and live accounts use account-locked licensing.

What plans are available?

Demo $0, 1 month $29 (31 days), 3 months $69 (93 days), Annual $149 (12 months). Those are the prices at checkout. Paid plans are one-time crypto payments, not auto-billing.

Is this a subscription that auto-charges?

No. Crypto checkout is a one-time payment for a prepaid time window. 1 month, 3 months, and annual licenses expire when that window ends. To renew, pay again — we extend your expiry and email a new EX5. "Cancel" simply means don't renew; nothing is charged automatically.

When can I buy?

You can buy now. Request a free demo, or pay 1 month, 3 months, or annual by crypto.

What do I need to buy?

Email, MT5 account number, and crypto for paid plans. Broker server is not required.

How does the demo work?

Download the free demo ZIP for any MT5 demo account. Upgrade to 1 month, 3 months, or annual when ready.

Can I use it on multiple accounts?

1 month, 3 months, and annual (V4.08.08) allow up to 10 live MT5 logins on one EX5. Seat 1 is the purchase login. Extra live logins: check purchase email for a 6-digit code, set InpLicenseClaimCode, reattach. Any demo is included and does not use a seat. The free demo EX5 runs on any MT5 demo account only.

Do you provide source code?

No. Buyers receive a compiled EX5 only, customized for their account.

How fast is delivery?

The free demo is a direct ZIP download. Paid plans are emailed after crypto payment confirms — usually within minutes.

What is Auto TP?

In V4.08.08 you can arm a profit target on BUY or SELL separately. The max-panel button reads TP B / TP S with Each or Basket. Basket is the exact money or points you set; fill slippage is yours. Mixed auto TP on both sides at once is too risky and is not allowed. Arming sends TP to the broker; that is not instant, and it is not a guarantee.

What is the Pending TP line?

Drag a line on the chart, then Apply. That price is written as TP on the tickets you choose (BUY, SELL, or both). While you drag, the label is account overall money: this chart’s matching side at the line plus other positions’ live float. Apply is one-shot and this-symbol only. This is not a live trail, it is not instant, and it is not a guarantee.

What does CLOSE PROFITABLE do?

CLOSE PROFITABLE (max) / CL PROF (min) closes this chart’s positions that are already in profit. Like other close tools, it is chart-symbol isolated.

Does CLOSE ALL close my whole account?

No. RiskDesk is chart-symbol isolated. Close tools affect the symbol on that chart only.

How do I get help?

Message our 24/7 support bot on Telegram: @riskdesksupportbot — answers in English, Español, فارسی, हिन्दी, اردو, Türkçe, 中文, العربية, Français, Deutsch, and Русский. For a human, email support@riskdesk.dev or message @RiskDesk.

Refund policy?

1 month: full refund within 3 days. 3 months: within 7 days. Annual: within 10 days. Any reason.